Canon printer not Printing

Top 130 Complaints and Reviews about Canon Printers

This is to express my extreme frustration from the extremely poor Canon Canada customer service. Today I was cornered twice for more than half hour on the Canon phone without any response only classic music!!! I have Canon Pixma MP280 printer purchased earlier from Dubai. I tried to buy ink here, as per the Internet the ink cartridge here is PG 210XL and CL211XL since those are compatible with the ones I used to buy in Dubai which are 512, 513. I purchased cartridges from Canada computers but they are giving error, checked with Canada computers they advised Canadian ink not compatible DUBAI purchased printer! How to solve this issue get my printer ink and return the useless Canon Canada ink cartridges. Hope you answer immediately not like your extremely poor phone service

Unfortunately Canon Canada is horrible entity to deal with. Customer service or satisfaction is not in their dictionary. They keep you as a hostage for more than half an hour until someone answer their customer service line. Their agents are arrogant and professional in making you angry. They don't have live chat option and when I tried to write an email a message coming unknown error!!! Although the message gone. I sent a message to them and called them after three trials every time waiting more than half an hour to get someone and during the call they put you on hold for more than 30 minutes (All calls recorded). At the end you get no positive answer or resolution only net conclusion: Canon Canada NEVER CARE ABOUT THEIR CUSTOMERS.

When I called them today again after waiting long time someone told me that they can't do anything. When I told him that I don't believe this Canon customer service standard and asked him to transfer the line to Canon manager he put me on hold for more than 30 minutes. Then I found someone called Phillip answer who is just an agent and doesn't know anything about the issue. I have to again repeat the whole story and simply he was rude and arrogant so I asked him to log a complaint mainly against him (The call is recorded).

Should I throw my Canon printer to the garbage as Canon Canada doesn't respect their products? Should I throw the brand new ink cartridges which was recommended by Canon Canada website? I'll communicate with all my friends and through the social media to advise them about the extremely poor Canon Canada customer service level and they don't care about their products or customers. Canon Canada NEVER CARE ABOUT THEIR CUSTOMERS.

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FAQ

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My Canon printer only prints part of my selections?

CHANGE PAGE SETTINGS -> UPPER MARGIN DOWN MARGIN ETC IN PRINTER PROPERTYS

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