Brother printer paper jam

Brother MFC-J5910DW shows 'Paper Jam' permanently

My model is different, but maybe my remedy can give you and others inspiration.

I had the same kind of problem with a Brother MFC-6710DW, only three years old and not using it daily. After many hours cleaning the outside and inside of the printer, the real solution for me was: cleaning the little plastic rolls (12!) behind/under the bigger and long grey rough metallic roll behind the print head. This is where the paper passes just before it's getting printed.

It's not easy to clean them because the little rolls move backwards when you touch them. I used a rounded kind of screwdriver covered with a damp cloth, trying to avoid to scratch them. You can roll the rolls by rolling the big grey roll.

The little rolls (especially the middle ones) were partly covered with paper fibres. I cleaned them a bit (took a long time), I certainly didn't succeed to remove all the white dirt. Immediately after cleaning the error did not disappear. But after 24 hours (let's call it: dry time): tadaa, no error message!

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Brother Brother LR1919001 Paper Feed Kit MFC 9440CN 9840CDW HL-4040CN DCP-9040CN
CE (Brother)
  • Works with the following models: Brother DCP-9040CN, Brother DCP9045CDN, Brother HL4040CDN
  • Brother HL4040CN, Brother HL4070CDW, Brother MFC9440CN, Brother MFC9840CDW
1 - 855 662 4436 Brother Printer Troubleshooting Paper Jam
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Brother Printer No Paper But Show Jam In Hindi
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FAQ

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Why does my Brother Printer keep saying "Paper Jam" even though there is no paper stuck there? | Yahoo Answers

mine is keep saying same thing just switch off and switch on it will be ok

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